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Additional Information:

Delivery:
We aim to ship all orders from our factory within 14 working days*.
All orders to mainland UK addresses are sent by overnight (next day) courier service.
Orders to other UK addresses are sent by recorded parcel post.

Cancellations:
All orders are made to your specific requirements therefore we will only accept cancellations within the first 24 hours. If you have ordered in error please notify us immediately.

Guarantee:
Our toilet seats come with a lifetime guarantee on hinge & buffer components.

Product Specification:
Our seats are hand made from solid wood in the original species so if you choose Golden oak the seat will be made from solid oak. We only use wood from environmentally friendly sustainable supplies. In addition to the wood shades & colours listed we also offer a colourmatching service.

Our Hinges are solid brass and plated in either chrome, Inca gold, Bright or matt nickel. The hinges are made to our own specification.

Buffers are our own design which are non marking & feature a molded in washer and screw design which prevents the buffer falling off.

Seats are sprayed with a durable two pack lacquer with hand sanding between coats for the highest quality finish.

*n.b. solid colours (white, cream & grey) are normally shipped after 19 working days